Reviews from Families
What families value from our help:
1. Our empathy, compassion and willingness to help
2. Our availability to help and answer questions
3. We keep super funds accountable - remove the burden from the family of having to call the insurer & super fund
4. We complete the claim forms
5. Easy to understand - we make the complex, easy to understand
Piddingtons Funeral Home
Sarah. Partner passed away.
I wanted to thank you again Tim. With how I have been (not handling the loss of David well at all) I couldn't have done this without you both. You've definitely taken a massive stress load from my
shoulders. So really thank you!
Hall Funerals Colac
Lea. Husband passed away.
Joe, in Samoa we say "Fa'afetai lava Mo lou Alofa tele ma lou aiga"
Meaning, " thank you for the great love you have for my family".
Joe, for you and your team, thank you , thank you , thank you! You and your team have blessed our family with your service and love.
Soifua ( meaning to go with God) Lea ❤️🌺
BARE
Jamie. Mother passed away.
The service is invaluable, without doing so we would have not known to investigate to help cover funeral costs. No need for improvement, joe, Bruno and everyone we dealt with at AFRM Claims were incredible.
Simplicity Funerals
Nicole. Partner passed away.
The service is very important, as it helped me pay the debt for the funeral and will no help myself and my step son live alittle more comfortably. Your service regarding Bruno and Tim was impeccable I could not fault it. The compassion that was delivered was amazing and very heartfelt. Thank you so much for the fantastic work you do I couldn't have done it without you.
Rachel. Terminal illness.
Joe, your help has been life changing and really affirming, I forget how hard I worked and why....this makes me proud to have fought so hard, for so long! I was a single mother with traumatised kids including twins, and even though it was crisis after crisis...I graduated and got a good job, got insurance, ticked all the boxes...I'm proud. I have already booked a builder to fix the bathroom, I am showing twice a month if I'm lucky. I threw out all my old worn out clothes that don't fit now I've lost so much weight. I have a new jacket and good shoes, and I sent some money to my single mum besties and said thank you to them for always supporting me, and so they can continue to support the kids after I am gone. Next week I am going to Adelaide to see my school friends for a reunion / farewell, and I've hired a mobility scooter, and booked a beautiful cottage in the Barossa valley, where I grew up. It's given me back a goal oriented life. Thank you so so much.
Mt Alexander Funerals
Kate. Brother passed away.
It was very important that the funeral home mentioned the service to me. Amazing service Pas, I wish I knew about this earlier.
BARE
Josie. Husband passed away.
Whilst no amount of money could replace the loss of my father, Bruno and Timothy took so much of the stress off our shoulders by acting on mine and my mothers behalf in our first experience of loss and being able to claim super and insurance to enable my mum is able to continue on her daily life without the added burden of financial stress. We would have had absolutely no idea where to start or possibly how long this process would take on our own. Thank you both for advocating for my mum and supporting her in this process. We are forever grateful.
Daniel Woods Funeral Care
Brooke. Son passed away.
I believe you have done exceptionally well in what you have done to help. If it wasn't for you, I would not have been able to finalize my Son's funeral and other debts / costs associated and I am forever grateful for all you have done. Thank you very much.
Simplicity
Funerals
Christine. Dad passed away.
We didn't expect that he would have anything....we are four kids, not much money, so we could use it for dads funeral.
Mason Park Funerals
Tara. Partner passed away.
Thank you Bruno and team.
I very much appreciate your assistance with this during such a heartbreaking life event. I also appreciate your patience with me.
Ern Jensen Funerals
Sally. Daughter passed away.
I can't thank you (Pas) & Bruno enough for the great service and patience you provided me during my difficult time. You both have been amazing. I never expected much - I would not have thought about the tax - saving over $100,000 in tax - I can't thank you enough. Its not about the money but it is because the super fund understood my help and care for my daughter.
BARE
Daisy. Partner passed away.
I would recommend you to anyone who goes through a loss. You have both helped me through a very difficult time with compassion and kindness.
William Farmer Funeral Directors
Nicole. Mother passed away.
Mum wanted us to have the money - you made the process so easy, thank you. From my family to you, thank you so much for being so caring and helping each step of the way.
Generations Funerals
Rachel. Partner passed away.
Thank you all for your help. Having someone handle all the super fund work was reassuring and having one less thing to do gave me time to focus on my girls. Your team are exceptional and my girls and I are so thankful for your kindness and understanding. Words and not enough to thank you for your work and what you do. This really means a lot me and my children. I pray to our God for more Blessing to come your way and your future endeavours. I'll keep you in the loop in case I might need help again. Thanks once again for helping hand and I dearly appreciate it.
Turnbull Funerals
Robert. Mother passed away.
Thank you very much for your assistance and making the process so simple. Your helped me organise the funeral my mother deserved.
BARE
Cathy. Daughter passed away.
Thank you for all that you have done for me and my family we really appreciate your service. Your service and kindness has been very much appreciated. My family and I are trying to come to terms with our daughters passing, some days are good and some days are not so good, we have a golden retriever and cat here with us so that helps. But it is hard.
Le Pine Funerals
Lisa. Partner passed away.
Thank you Bruno. Many many organisations and companies could do with learning from you on how to manage their customer service skills.
My wizard accountant has asked for your details as she deals with a lot of ‘death’ stuff too and I’ve told her how fantastic you are. Thank you again
Jonathan Hepner Funerals
Cameron & Michelle. Son passed away.
The service was delivered with compassion and , they guided us through every step, ensuring our son's Super and Life Insurance claim was handled with care, respect, and understanding
BARE
Timothy. Wife passed away.
I want to sincerely thank you for everything you’ve done for me with Hub24 — and for your patience with all my (sometimes silly) questions. The outcome was the right one in the end, and while it won’t bring Dana back, it will certainly allow me to stay in our home much longer, which means / meant a great deal to the both of us.
Thank you again — I truly appreciate your support throughout this process. I’ll definitely be recommending your organisation to others in the future.
KM Smith Funeral Directors
Kirsten. Husband passed away.
Dealing with 3 young children who are now going to grow up without a dad, is not going to be easy. The money is a legacy from their dad for them to remember him by - I would prefer to have him back. Thank you so much for your help in this - its not easy but your help got me through
Note - To protect the privacy of the family, we have not used the family members actual name.