AFRM CLAIMS ADVOCACY

Unable to work because of Injury or Illness?
Or has a loved one passed away?

Did you know you may be entitled to a financial benefit through your personal insurance?
We can help you.

We work with clients to make it easier and quicker for them to receive a claim outcome. Our claim advocates act on behalf of the client to ensure the insurer / trustee is being fair and reasonable with the claim. Our help extends to supporting the client with all the claim paperwork, ensuring a more efficient claim outcome, whilst the client focuses on their health / wellbeing.

AFRM Claims Advocacy (ACA) deliver our clients peace of mind throughout the claim process. We take the worry away from the client and create a client experience that balances both financial and wellbeing outcomes (return to wellness / support when grieving).

See how we can help you - Click here for more information

Tune in to hear Bruno, CEO - AFRM Claims Advocacy on the monthly Pro Bono segment about personal insurance claims (Life, Trauma, TPD & Income Protection claims) with Ali Moore on ABC Radio Melbourne – Drive program.

OUR SERVICES

AFRM Claims Advocacy Services makes the claim process easier for clients. We act on behalf of the client with the insurer / trustee so that the client can focus on their health. Our personalised service and expertise ensures better financial and health outcomes for our clients.

INFORM & EDUCATE

We believe that enhancing the clients experience commences with information & education. Our expertise enables us to inform clients of their insurance cover and claims process

CLIENT ADVOCACY

We engage with clients and advocate on their behalf to reduce delays; ensuring clients are supported throughout the claim process, from the paperwork to navigating the insurers and medicals

RETURN TO WELLNESS

ACA recognises that a client’s sense of purpose and societal contribution changes during the time they are making an insurance claim. Our focus is on early rehabilitation which facilitates the client’s return to wellness and restores their wellbeing.

THE BENEFITS OF OUR SERVICES

BENEFITS TO CLIENTS:

Have an expert claim advocate to explain your insurance policy in plain language
We check if your loved one had a life insurance policy in their super fund (eg. AustralianSuper) and advise the best way to claim
Make it easier and quicker for families to receive their loved ones life insurance claim payment
Make it easier for you, by reducing the administration burden of completing claim paperwork
Maximising your insurance benefit payment by considering all the features of your policy and how they apply to your claim
Save you money by removing the need to seek legal advice
Ensure that the insurer is being fair and reasonable with the assessment of your claim
The peace of mind that all written and verbal correspondence from the insurer / trustee is directed to my office and not to you